NOTE: This article is the first in our series on your Standalone Auctions' bidders.
If you also utilize our All-in-One Donor Management platform, you may want to check out this collection of Auctions articles instead.
How do I add a “Bidder” to my Auction? Can I import an existing list of Bidders into my auction?
To add a new Bidder to an Auction, you can click on the “Add Bidder” button, located in the “My Bidders” section of their Auctions Dashboard.
A pop-up window will appear and you should begin typing the bidder’s name into the search field. If the search bar does not return any results, youcan click on the option to “Add a New Bidder” from the drop-down menu.
(If the bidder already exists in the system, then you should be able to locate and select the name from that same drop-down menu.)
Once the page reloads, you can enter in the required information for the donor and click on “Save & Exit” to add them to their list of participants.
At this time, we are currently working on a way to add multiple Bidders at once to your Auction.
In the meantime, we strongly recommend you encourage your donors to sign themselves up for the Auction, using the steps outlined here!
What if I need to edit a Bidder’s information?
To edit a Bidder’s information, you should first locate the Bidder by navigating to your Auctions Dashboard, and by locating the bidder in question from the “Bidders” section on the page.
If the Bidder isn’t listed, you can press the “View All” button in that section to open a list of all Bidders.
You can then select the “Actions” button next to the bid and select the “Edit” option to edit the Bidder as needed.
How do I manually add an item to a bidder’s winnings?
To manually add an item to a winner’s biddings, you’ll want to locate the item in your “Items” section on your Auction page’s Dashboard and click on the name of the item.
NOTE: If the item isn’t displayed, you may need to click on the “View All” button to expand the full list of available items.
Once you’ve opened the item’s “Details” page, click on the “Add Bid" button towards the top right corner of the “Bids” section.
You will then be prompted to enter the bidder’s name or number and select them from the drop-down options, and then enter the amount of their bid.
Once completed, you can click “Save”, and the item should then reflect the newly-added bid.