How can attendees make donations on my Events page?
If you have enabled the ability for attendees to make donations, they’ll be able to make donations directly from your Events page without having to navigate away from the livestream.
Attendees who click on the "Donate" button located on the right-hand side of the page will see a small sidebar appear on the page displaying the available donation options.
This donation feature is available regardless of what status your page is in: Pre-Event, Live, or Post-Event.
Can I set up my event using a free or "registration only" option, instead of collecting payment for tickets?
Yes! When creating the ticket types in the Events Builder, you’ll have the option to list a free ticket with $0 value. Simply select the Free option as seen below and the price will automatically be setup as "$0 - Free."
Please note that free tickets will omit any tax-related language, in order to avoid any confusion for your attendees.
What privacy settings should we have for our livestreaming video?
If you’re utilizing YouTube for your livestream, you’ll have three separate options in terms of privacy for your video:
Public Video: Anyone can watch the video, and the video can be found by anyone through a search through a search engine (like Google)
Unlisted Video: The video is not considered “public” and cannot be found through a search – but the direct link to the video can be shared and viewed.
Private Video: The video is only viewable by the person or account who created the video. If the link is shared, anyone else who attempts to view the video will receive an error.
For YouTube, you must use either the “Public” or “Unlisted” settings, depending on your event’s specific needs.
If you’re utilizing Vimeo for your livestream, you have several options in terms of privacy as well:
Public: Anyone can watch the video, and the video can be found by anyone through a search through a search engine (like Google)
Private*: Private videos can be seen or shared with anyone who has the link – even if the viewer doesn’t have their own Vimeo account. The link can also be “re-shared”, and this cannot be found through a search.
Password*: Videos will have a required password that must be entered by the viewer in order for the video to launch.
Hide from Vimeo*: The video can be embedded and viewed on other sites, but cannot be found on Vimeo’s website for viewers.
Only Me: The video is only viewable by the person or account who created their video, and their team members who have been given access (through Vimeo).
* These options are only available for “Plus and higher” paid Vimeo customers.
For Vimeo, you must use either the “Public,” “Private,” or “Hide from Vimeo” settings, depending on your event’s specific needs.
How do we keep our livestreaming video private from those not attending our event?
If you don’t want others to “find” your video or view it outside of your Events page, you’ll want to use the “Unlisted Video” setting for YouTube, and the “Private” or “Hide from Vimeo” settings for Vimeo.
Do we need to “go live” in both YouTube/Vimeo and in our Essenl Events page?
Yes! You will need to initiate the livestream itself in either YouTube or Vimeo, and also change the Events page status from “Pre-Event” to “Live.”
We recommend starting the livestream video first, and having some sort of “standby” or “we will start momentarily” image posted, so your participants know the event will be starting soon!
Can I toggle between "Pre-Event" and "Live" page statuses?
Yes! You can toggle between all three livestream statuses as needed. You can toggle between the status types as many times as you'd like!
When you switch your page to a different status, you will see a confirmation message pop-up in the top right corner. Click 'Confirm' to change the status.
Please note that tickets are only available for purchase/registration in the “Pre-Event” status, so if you flip through the statuses as a test, be sure to set it back to “Pre-Event.” Then, potential attendees can continue to purchase tickets through your Events Page.
We strongly discourage changing the status if you are in the process of actively livestreaming, as it will disrupt your video and may cause issues for your event participants.
Not what you're looking for?
Go back to the Feature Overview.