If a member of your team or a volunteer is no longer with your organization or should no longer be listed as an admin on your account, you can revoke their access at any time. The steps outlined below will help guide you through that process.
While you cannot "delete" an admin because of historical data linked to their account, you can deactivate them! The steps outlined below will help guide you through that process.
Step 1: Navigate to your Fundraising Pages
From the Dashboard, click on 'My Tools' in the upper right corner of the page. Select 'Fundraising Pages' from the drop-down menu.
Step 2: Inactivate your admin's status
From the 'Admins' page, click on the 'Edit' button to the right of the admin's name you want to deactivate.
'Inactive' admins cannot log in or access your organization's Donor Management System.
Scroll down the page to the 'Admin's status' section, where you can select 'Inactive' from the drop-down menu under 'Status'.
Step 3: Save your changes
Once you have finished making your updates, click the blue 'Save & Exit' button in the upper right corner of the page.
You will be directed back to the 'Admins' page, where a confirmation message will appear and, under 'Roles', the deactivated account should appear as 'Inactive'.
You can re-activate an admin's account at any time - simply choose 'Active' for their status and save your changes once again.
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