To keep your account secure and resolve issues as quickly as possible, we ask that you contact nsave support through one official channel only.
✅ Official support channels
Please reach out to us using one of the following:
In-app chat (recommended)
Email: support@nsave.com
These are the only channels where we can safely verify your identity and help with account-related issues.
❌ Please don’t contact us about your account via:
WhatsApp
Telegram or other messaging apps
Social media
Public or private community groups
For security reasons, we cannot assist with account issues outside our official channels.
Please keep your request in one channel
To help us resolve your issue as quickly as possible, it’s important to keep all communication about the same issue in one support channel.
Reaching out multiple times about the same issue — for example via email, in-app chat, WhatsApp, or community channels — can actually slow things down.
Here’s why:
Your case may be split across different conversations
Our team may need to re-verify details multiple times
Important context can be missed or duplicated
For the fastest and safest resolution, choose one official channel and continue the conversation there:
In-app chat (recommended)
Why this is important
Keeping communication in one secure place helps us:
🔐 Protect your personal and financial information
⚡ Resolve your issue faster without repeated questions
🛡️ Prevent scams, impersonation, or misinformation
Splitting a request across multiple channels can slow things down and put your account at risk.
Our commitment to your safety
We will never ask you to discuss your account details on WhatsApp or in public forums.
When you contact us via the app or support@nsave.com:
Your information is protected
Your request is tracked properly
Our team can help you faster and more securely
When in doubt, always use the in-app chat or email support@nsave.com.
Your security comes first.