Open an account
How to open your nsave account; steps, requirements & explanations.
21 articles
A comprehensive guide to opening your nsave account
I’m not receiving an OTP
My ID document keeps getting rejected
GBP Accounts on nsave: What You Can and Can’t Do
How does account verification work in the nsave app, and what actions are required from users?
Proof of Address Guidelines
Source of Wealth (SOW) document requests: What You Need to Provide
How to Upload Your Proof of Address Successfully (Including NIN – Nigeria)
How do I manage proof of address verification, including uploading, re-uploading, and understanding the review process in the nsave app?
What are the accepted proof of address documents for customers in Bangladesh using nsave?
How do I correct or update my name and date of birth in the nsave app during or after onboarding?
Why We Use WhatsApp for Verification
How can I troubleshoot identity verification issues in the nsave app?
How does the nsave referral program work?
Referral Programme Terms & Conditions
How do I invite a friend?
Getting an error when I invite my friend to nsave?
When are the requirements to receive a reward from a referral?
When will I receive my referral reward?
Why didn’t I receive my reward?
Can I cancel an invite?