Digital deliveries will mean that new releases and updates to existing releases happen automatically. To ensure that you're aware of any updates, you can subscribe to email notifications.
A daily email notification will be sent to all subscribed users, updating them about release ingestions from the previous day.
This email will contain a list of all the attempted release deliveries: successful and unsuccessful, with reasons for any ingestion failures stated.
How to subscribe to notifications
The notification email can be subscribed to from your user account.
Users > Actions > Edit Daily Reports Email Subscription
From the form, select Digital delivery report email and submit
Email contents
The notification email will list digital deliveries grouped by store (if you are running multiple stores on Ochre).
Updates
Updated fields will be stated. This might include:
release date
track titles
deal territories
takedowns
The email will include a CSV attachment listing the same set of items, with columns for delivery details.
New releases
If you have been notified that you have new releases added to your store, you will go to the store to activate the releases. For each go to:
Product > Actions > Activate Product, Formats and Tracks
Unsuccessful deliveries
For any unsuccessful deliveries you will need to get in touch with your distributor to resolve any issues with the delivery data.
Related articles