Catalogue

Incentivising initial orders

First batch of orders made receive a special item

M

Written by Matthew Baker
Updated over a week ago

Products and product formats

How products are represented in your catalogue.

D

Written by Dan Minchom
Updated over a week ago

Creating a product

How to add a new product.

D

Written by Dan Minchom
Updated over a week ago

Adding a product format

How to add a purchasable format to your product.

D

Written by Dan Minchom
Updated over a week ago

Product status

Activating or inactivating your products.

D

Written by Dan Minchom
Updated over a week ago

Setting pre-order dates to launch a release

Set the date a product becomes visible on your store and available for preorder.

Written by Ed Boaden
Updated over a week ago

Product artwork and images

Set the artwork and product images that will appear on the product page

M

Written by Matthew Baker
Updated over a week ago

Product descriptions and articles

Adding descriptive text to your product.

D

Written by Dan Minchom
Updated over a week ago

External products and links

Add links to your product so that customers can view it on other services

Written by Ed Boaden
Updated over a week ago

Moving formats between products

How to move an existing format onto a different product.

D

Written by Dan Minchom
Updated over a week ago

Filtering the product listing

How to filter the products on your store to act on a subset of items.

D

Written by Dan Minchom
Updated over a week ago

Updating multiple products

How to perform bulk actions on products.

D

Written by Dan Minchom
Updated over a week ago

Updating multiple product formats

How to perform bulk actions on product formats.

Written by Ed Boaden
Updated over a week ago

Setting up auto-credit

How to automatically credit items to a customers order when they purchase something else. Autocredit.

Written by Ed Boaden
Updated over a week ago

Displaying product image titles (CSS)

How to display format image captions on product pages.

Written by Ed Boaden
Updated over a week ago

Using DDEX to manage your digital catalogue

Delivering digital releases via DDEX, receiving updates and takedowns.

Written by Ed Boaden
Updated over a week ago

Getting started with digital deliveries

How to deliver your catalogue to Ochre via DDEX.

Written by Ed Boaden
Updated over a week ago

Getting notified about DDEX deliveries

How to stay on top of newly ingested releases and updates.

Written by Ed Boaden
Updated over a week ago

Moving to DDEX 3.8.2

For clients already using digital deliveries: upgrading to the latest supported version of DDEX.

Written by Ed Boaden
Updated over a week ago

Uploading digital music products

Manually adding digital music product via upload

D

Written by Dan Minchom
Updated over a week ago

Selling digital music formats

What the customer will get when they purchase a digital version of a release.

Written by Ed Boaden
Updated over a week ago

Instant grat. – pre-release track previews and downloads

Allow customers to listen to, buy and download album tracks before full release.

Written by Ed Boaden
Updated over a week ago

Selling 24-bit WAVs

How to add 24bit formats to a product.

D

Written by Dan Minchom
Updated over a week ago

Bulk editing tracks

Update multiple tracks on a product at once.

D

Written by Dan Minchom
Updated over a week ago

Setting-up preview playback preferences

Limit how much of a track users can preview.

D

Written by Dan Minchom
Updated over a week ago

Hide track list (CSS)

How to hide the track listing on a store product page.

Written by Ed Boaden
Updated over a week ago

Show disc number titles on a track list (CSS)

Written by Ed Boaden
Updated over a week ago

Show product format descriptions on out of stock items (CSS)

Written by Ed Boaden
Updated over a week ago

How to override DDEX ingested metadata

Unlink a digital release from DDEX in order to edit.

Written by Ed Boaden
Updated over a week ago

Adding a size guide

How to add a size guide to a clothing product

Written by Ed Boaden
Updated over a week ago

Share and stream pages

D

Written by Dan Minchom
Updated over a week ago

Spotify Links, Pre-saves, and Artist Adds

D

Written by Dan Minchom
Updated over a week ago

Discounts and Sale Pricing

D

Written by Dan Minchom
Updated over a week ago

Vouchers

How to set up a coupon code to allow customer discounts.

D

Written by Dan Minchom
Updated over a week ago

Pre-order album to access exclusive tour ticket presale

D

Written by Dan Minchom
Updated over a week ago

Adding roles to a product

D

Written by Dan Minchom
Updated over a week ago

Adding artist relationships

D

Written by Dan Minchom
Updated over a week ago

Bundles

Written by Ed Boaden
Updated over a week ago

Hide bundle contents listing (CSS)

Written by Ed Boaden
Updated over a week ago

Tagging products

D

Written by Dan Minchom
Updated over a week ago

How to create a new tag and populate from CSV

D

Written by Dan Minchom
Updated over a week ago