All Collections
Catalogue
Setting up catalogue and products on your store.
Incentivising initial ordersFirst batch of orders made receive a special item
Products and product formatsHow products are represented in your catalogue.
Creating a productHow to add a new product.
Adding a product formatHow to add a purchasable format to your product.
Product statusActivating or inactivating your products.
Setting pre-order dates to launch a releaseSet the date a product becomes visible on your store and available for preorder.
Product artwork and imagesSet the artwork and product images that will appear on the product page
Product descriptions and articlesAdding descriptive text to your product.
External products and linksAdd links to your product so that customers can view it on other services
Moving formats between productsHow to move an existing format onto a different product.
Filtering the product listingHow to filter the products on your store to act on a subset of items.
Updating multiple productsHow to perform bulk actions on products.
Updating multiple product formatsHow to perform bulk actions on product formats.
Setting up auto-creditHow to automatically credit items to a customers order when they purchase something else. Autocredit.
Displaying product image titles (CSS)How to display format image captions on product pages.
Using DDEX to manage your digital catalogueDelivering digital releases via DDEX, receiving updates and takedowns.
Getting started with digital deliveriesHow to deliver your catalogue to Ochre via DDEX.
Getting notified about DDEX deliveriesHow to stay on top of newly ingested releases and updates.
Moving to DDEX 3.8.2For clients already using digital deliveries: upgrading to the latest supported version of DDEX.
Uploading digital music productsManually adding digital music product via upload
Selling digital music formatsWhat the customer will get when they purchase a digital version of a release.
Instant grat. – pre-release track previews and downloadsAllow customers to listen to, buy and download album tracks before full release.
Selling 24-bit WAVsHow to add 24bit formats to a product.
Bulk editing tracksUpdate multiple tracks on a product at once.
Setting-up preview playback preferencesLimit how much of a track users can preview.
Hide track list (CSS)How to hide the track listing on a store product page.
Show disc number titles on a track list (CSS)
Show product format descriptions on out of stock items (CSS)
How to override DDEX ingested metadataUnlink a digital release from DDEX in order to edit.