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How to Approve or Request Changes on Your Media

Your media is ready for review. Here's how to validate or flag an issue.

  1. Open the Project → access the Collection

  2. Review your media

  3. Choose:

    • "Accept" — media is compliant, delivery confirmed

    • "Refuse" — provide clear, specific feedback on which files have an issue and why. The collection will be reviewed by the Editing team.

Our team reviews all refusals and follows up accordingly.


Important

  • Media can't be replaced once approved

  • Additional media can't be requested after delivery — create a new Project instead

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