If the Handy does not have full range of motion, where the length of the strokes are short, You can reset the device to maximum stroke length by following the steps below.
Via the Buttons on the Device.
Both the length and position of the strokes can be adjusted using the UP and DOWN buttons.
NOTE: You can read more about what the buttons does here.
Steps
Keep the DOWN button pressed until the LED flashes red.
Repeatedly press the UP button until the LED flashes red.
Via the Handy Onboarding App
You can find an option to configure the stroke length via the Slider Settings.
Start and End point for Stroke Length
You can set a start and end point for the length so no matter what other applications change, the "master" range is always respected.Reverse Slider movement
Reverses the start and end point, allowing you to configure the device for your setup.Reset Settings
Reset settings to the factory default.
Via New Handy Feeling control panel
When you have your Handy connected to new.handyfeeling.com, you can click on the top right of the page to control the stroke length based on the master setting set in the Handy Onboarding App and even reset to the "Full" range of motion based on the same setting.
Need more help?
Reach out to contact@thehandy.com for more support regarding stroke length issues.