Email and SMS reminders are a great way to notify your customers of an upcoming appointment or service. Below are examples of the type of default reminders customers will receive.
Booking ReminderThis email takes place 24 hours (by default) before a customer's appointment date.
We also have SMS reminders available:
Hi [contact first name], Just a friendly reminder that you have an upcoming booking with us Tuesday, August 4, 2020 - 10:00 am. Please find the details of your booking below: - [Company Address] - [Service Booking (with price and length of time)] - [Date and time of appointment] |
Booking RescheduleThis email takes place immediately after you have rescheduled a booking.
We also have SMS reminders available:
Hi [contact first name], Your booking for Tuesday, August 4, 2020 - 10:00 am has been rescheduled to Wednesday, August 5, 2020 - 9:00 am. Please find the details of your updated booking below: - [Company Address] - [Service Booking (with price and length of time)] - [Date and time of appointment] |
Booking Confirmed
This email takes place immediately after you have confirmed a booking.
We also have SMS reminders available:
Hi [contact first name], Thank you, we have successfully confirmed your booking. Please find the details of your booking below: - [Company Address] - [Service Booking (with price and length of time)] - [Date and time of appointment] |
If you would like to customize the text on any of the emails, set up multiple appointment reminders (both SMS and email) or change when customers receive these reminders, reach out to your Marketing Specialist!
If you have any other questions, don't hesitate to contact our OneLocal support team using the orange bubble in the bottom right-hand corner of your screen.