Overview
To connect Access Recruitment to OneUp, you'll need two pieces of information from Access Recruitment:
API Key
API URL
If you don't already have these details, contact your Access Recruitment Account Manager or Customer Success Manager.
Once you have your connection details:
If you're onboarding with an Implementation Engineer, send them the details and they'll complete the setup for you.
If you're using our self-serve setup flow, return to OneUp and enter the details when prompted.
If you're reconnecting an existing integration, follow the steps below.
Reconnecting Access Recruitment
In OneUp, click the Settings icon next to your profile picture and select Platform Settings.
Select Integrations in the left-hand menu.
Find Access Recruitment CRM and click the 🔒 icon.
Enter your API Key and API URL.
Click Connect.
Check the connection
Once connected:
The integration status will show as Authenticated.
Data will begin syncing into OneUp.
Your users, activity and performance data will start appearing throughout the platform.
Troubleshooting ✨
I don't have an API Key or API URL
Contact your Access Recruitment Account Manager or Customer Success Manager and ask for the API credentials required for your OneUp integration.
My connection failed
Double-check that both the API Key and API URL have been copied exactly as provided by Access Recruitment.
I've updated my Access Recruitment credentials
Reconnect the integration using your new API Key and API URL.
My data isn't appearing in OneUp
The initial sync can take some time to complete. If the integration shows as connected but no data has appeared after 24 hours, contact our Support team.