Overview
Before you can connect Paiger to OneUp, you'll need a Client ID and API Key from the Paiger team.
Request your credentials
Contact Paiger Support and request:
A Client ID
An API Key
Once Paiger has provided these details, you'll be able to use them to connect your account to OneUp.
Once you have your credentials:
If you're onboarding with an Implementation Engineer, send them the details and they'll complete the setup for you.
If you're using our self-serve setup flow, return to OneUp and enter the details when prompted.
If you're reconnecting an existing integration, follow the steps below.
Reconnecting Paiger
In OneUp, click the Settings icon next to your profile picture and select Platform Settings.
Select Integrations in the left-hand menu.
Find Paiger and click the 🔒 icon.
Enter your Client ID and API key.
Click Connect.
Check the connection
Once connected:
The integration status will show as Authenticated.
Data will begin syncing into OneUp.
Your users, activity and performance data will start appearing throughout the platform.
Troubleshooting ✨
I haven't received my credentials
Check the status of your request with Paiger. If you've already requested access but haven't received your Client ID and API Key, follow up with the Paiger team.
My connection failed
Double-check that both the Client ID and API Key have been copied exactly as provided by Paiger.
My data isn't appearing in OneUp
The initial sync can take some time to complete. If the integration shows as connected but no data has appeared after 24 hours, contact our Support team.