Your onboarding calls get your program built and ready for registration. Here's what to bring to your first call and the homework to finish before your second.
Your Three Onboarding Calls
Your Initial Onboarding call is the first of three calls with your Op 36 account manager.
Initial Onboarding: meet your account manager, talk through your facility and goals, set up your account, and get your homework.
Build & Best Practices: review the class you built, fix anything that needs it, and learn how top programs run.
Duplication & Marketing: copy your class into a full schedule, get your marketing pieces, and open registration.
What to Bring to Your First Call
Come ready to talk about:
Who you want to teach: juniors, ladies, men, or a mix. A ladies program is worth considering.
When you want to run classes: the days, times, and season you have in mind, and which days suit 9-hole events.
Your facility: outdoor range and course, indoor simulator bays, or both. The curriculum works indoors too.
Your staff: the full name and email of every coach who needs an account.
Your club type: public, resort, or private. Private clubs usually use offline billing and an access code.
Setting Up Your Account
After the call, log in to the Op 36 web app [LINK: web app login] and work through Sections 1 and 2 of the onboarding checklist. Each step has a short video. Watch it, do the step, then tick it off.
[IMAGE: the onboarding checklist in the web app]
Account settings: set up your community's basic details.
Packages: set the price for your program. Many programs move from drop-in clinics to a structured 6- or 8-week program.
Lesson plans: start from a template instead of a blank page. Templates include an 8-week Junior plan, an 8-week Adult plan, 12- and 16-week plans, a summer camp plan, and indoor plans for TrackMan and GS Pro. You can edit and reorder every plan.
One program: build just one class hour, for example Mondays 4:30 to 5:30 PM. A standard 8-week program has 8 classes plus 4 nine-hole events, 12 sessions in all.
A 9-hole event series: set the days your students will play. Many programs run events every other week, right after class.
Publish: publish your program when it's ready.
Good to know: Why only one class? Building one class first means you fix any mistakes once. On your third call, you'll duplicate it into every class you need.
Good to Know
Private clubs: turn on a registration access code. Your landing page stays hidden until a member enters the code.
Branding: send your account manager a current logo. A wide photo of your course works well as your landing page background.
Other coaches: send the full name and email of each coach. Your account manager adds them and sets their permissions. A [lead administrator] controls settings like Packages and registration access. Other coaches can build classes and lesson plans.
The mobile app: once your web app is set up, the mobile app is ready to go. Coaches use it to run classes, see lesson plans and skill demos, and record test results. Students and parents use it to log practice and play.
Common Questions
Should I group students by age or by skill?
By skill. The Op 36 curriculum has 6 levels, and each class teaches two of them. Pairing two levels in one class lets students move up mid-session without changing classes. You can still keep similar ages together within a class, and keep the schedule parents already know.
Students move up a level by shooting 36 or better on 9 holes from their level's tees. That score has to come from a formal 9-hole event or a round their coach validates.
Class | Level | Yardage |
Beginner | Level 1 | 25 yards |
Beginner | Level 2 | 50 yards |
Intermediate | Level 3 | 100 yards |
Intermediate | Level 4 | 150 yards |
Advanced | Level 5 | 200 yards |
Advanced | Level 6 | Full tee box |
What class size works best?
Start with 6 students per coach for juniors and 8 per coach for adults. Pair students up, and have clubs go back in the bag when they're not in use.
How does testing work?
Testing weeks are separate from regular classes. Hold one every fourth week so students can test the three skills from the weeks before. Students can also test before or after class. Record results in the mobile app instead of on paper.
Can I run Op 36 indoors?
Yes. The curriculum is the same indoors and out. Use putting mats or carpet with targets for putting, and slip a wedge under a player's feet on a sim to feel slope. A camera-based putting system helps but isn't required.
My practice area is small. What can I use for testing?
Birdie balls work well in tight spaces and still show ball flight. Keep full-swing and short-game testing in separate areas so they don't interrupt each other.
How do 9-hole events scale?
Players start at Level 1, 25 yards out, with every hole played as a par 4. They move back as they level up, and by Level 6 they play the holes at their real par. Op 36 Scorecards track score, greens in regulation, and putts.
Should I mix couples and singles in an adult class?
It can work with clear boundaries, but separate groups are usually easier to run.
What will students and parents see?
They register through your landing page and get instant access to the mobile app. The app shows their progress in practice and play, which helps you give specific feedback.
Before Your Build & Best Practices Call
Log in to the web app. Tell your account manager if you have any trouble.
Watch the videos and tick off the steps in Sections 1 and 2 of the checklist.
Set up your Packages.
Add lesson plans from a template.
Build and publish one class hour.
Set up a 9-hole event series.
Choose your class days and event days for the season.
Turn on a registration access code (private clubs only).
Send your logo and your coaches' names and emails to your account manager.
Have every coach watch the first three training videos [LINK: training videos].
If you have any questions or need help, reach out to us at support@op36golf.com.