Troubleshooting & Getting Support
Find quick fixes and step-by-step guidance for common app issues, errors, syncing problems, and technical questions to help you get OTO running smoothly again.
12 articles
- I Have Paired the Sensor, but the App Doesn’t Detect My Heart Rate
- I'm seeing an odd ECG graph during the assessment
- I've completed a measurement but cannot see the results
- I can't find the App on the Apple Store / Google Play
- The App Does Not Detect My DC Readings
- My app will not download
- My HRV Readings Aren’t Being Detected