Troubleshooting & Getting Support
Find quick fixes and step-by-step guidance for common app issues, errors, syncing problems, and technical questions to help you get OTO running smoothly again.
12 articles
I Have Paired the Sensor, but the App Doesn’t Detect My Heart Rate
I'm seeing an odd ECG graph during the assessment
I've completed a measurement but cannot see the results
I can't find the App on the Apple Store / Google Play
The App Does Not Detect My DC Readings
My app will not download
My HRV Readings Aren’t Being Detected