If your bill isn’t paid on time, your service will be paused. After 3 months (90 days) with no payment, your account is canceled, and your phone number will be lost.
Panda Mobile sends a reminder email three days before your bill is due, plus email and SMS alerts if a payment fails.
To avoid interruptions, keep your payment method updated and ensure your account has enough funds.
At the moment, when updating your payment method, you need to reach out to support for assistance. To do this, log in to your portal, locate your line, and click the “+” to expand and manage it. Selecting the action will trigger a message to us, and from there, we will help you complete the process.