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Manage your plan/account — upgrading, adding lines, increasing your data, updating your payment method, or cancelling your line

Written by Marco Vallano

Upgrading, Adding Data, Updating Payment, or Cancelling a Line

At the moment, when upgrading, increasing your data, updating your payment method, or cancelling your line, you need to reach out to support for assistance. To do this, log in to your portal, locate your line, and click the “+” to expand and manage it. Selecting any of these actions will trigger a message to us, and from there, we will help you complete the process.

Add a new line or multiple lines

1. Log in to Your Portal. On the landing page, just above your active lines, click 'Request a new line' to begin the process.

2. Complete the Next Steps

  • Choose your desired plan.

  • Fill in the required details as prompted.

  • Follow the on-screen instructions, similar to when you first set up your existing line.

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