Learn where you can enter your branch number in Payroller with our simple guide below.
When you first create your account, your Branch Number will default to 1 unless this is changed in STP Settings.
If you have already submitted pay runs under one branch number we recommend creating a new Payroller account for the new branch number.
Viewing and editing the branch number is currently only available on payroller.com.au
Two common mistakes include submitting pay runs under the incorrect branch number or changing a branch number on an account with submitted pay runs.
Step 1: To find or enter your branch number, go to Settings.
Step 2: Select ‘STP Settings’.
Step 3: Select ‘Disable STP’ if it has been enabled.
Step 4: Edit the 'Branch Number' by selecting the number.
Once that's complete, don't forget to ‘Enable STP’.
Common mistakes when changing branch numbers
Two of the most common mistakes with submitting STP and branch numbers are
Submitting pay runs under the incorrect branch number
Where an incorrect branch number is used but you only have one branch number, the ATO will ignore the branch reported and re-post it to the correct branch number. No fix is required.
If you have used an incorrect branch number and you have multiple branch numbers you will need to edit the finalisation figures to 0 and finalise STP. Then you will need to edit the branch number, submit a zero pay run, and finalise STP for the correct branch number.
Follow the steps below where you have been reporting for the incorrect branch number 1 when the correct branch number is 2.
Step 1: Go to Finalise STP.
Step 2: Select the correct financial year, and click on ‘View & Adjust’.
Step 3: Enter negative amounts of YTD in 'Adjustments' so that the final report figures show 0.
Step 4: 'View & Adjust' for the remaining employees and click 'Finalise STP'.
Step 5: Select ‘Submit STP’.
Step 5: Next go to ‘Settings’.
Step 6: Select ‘STP Settings’.
Step 7: Press ‘Disable STP’.
Step 8: Change the branch number. Once done, make sure to press ‘Enable STP’.
Now that you are under the correct branch number, you will need to submit a zero pay run and finalise STP.
Step 9: Go to ‘Payroll & STP’.
Step 10: Select ‘+ New Pay Run’.
Step 11: Click on ‘Let’s Start’.
Step 12: Make sure that all figures are zero.
Step 13: Check and review that all of the values are zero (Tax, Earnings, and Super) and select ‘Save’.
Step 14: Go back to the ‘Finalise STP’ screen.
Step 15: Select the correct financial year, and click on ‘View & Adjust’.
Step 16: Remove the negative adjustments and make any changes as required then select ‘Done’.
Step 17: Complete the adjustments for the remaining employees then click ‘Finalise STP’ to submit to the ATO.
Changing a branch number on an account with submitted pay runs
If you have started submitting pay runs for the new branch number, but have not finalised for the previous branch number, you will need to do the following before proceeding.
To do this, edit the branch number back to the old branch, finalise for the correct financial year. Once completed you can go ahead and change the branch number back to the new branch number and report as usual.
Follow steps below where you have been reporting for the new branch number 2 when the old branch number 1 has not been finalised.
Step 1: Go to ‘Settings’.
Step 2: Select ‘STP Settings’.
Step 3: Select ‘Disable STP’.
Step 4: Edit the branch number to the old branch number.
Step 5: Select ‘Enable STP’.
Step 6: Go to the ‘Payroll & STP’ page.
Step 7: Select ‘Finalise STP’.
Step 8: Select the correct financial year.
Step 9: Select ‘View & adjust’ your employees to review final figures.
Step 10: Edit the figures in the adjustment section and select ‘Done’ once complete.
Step 11: ‘View & Adjust’ the remaining employees and then select ‘Finalise STP’
Step 12: Enter the ‘Signatory Name’ and select ‘Submit STP’.
Once you have finalised the old branch number, you will need to change the branch number back.
Step 10: Go to ‘Settings’.
Step 11: Select ‘STP settings’.
Step 12: Select ‘Disable STP’.
Step 13: Edit the Branch Number and select ‘Enable STP’.
You can now run pay runs for the new branch number as required.
Please note that if you have run a pay run with one branch number, you cannot resubmit that pay run for a new branch number. You need to create a new pay run to record a pay run with the ATO.
Learn how to find and edit other STP-related features on Payroller with our simple guides below:
Discover more tutorials & get the most out of using Payroller
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