Learn where you can enter your branch number in Payroller with our simple guide below.
When you first create your account, your Branch Number will default to 1 unless this is changed in STP Settings.
If you have already submitted pay runs under one branch number we recommend creating a new Payroller account for the new branch number.
Viewing and editing the branch number is currently only available on payroller.com.au
Two common mistakes include submitting pay runs under the incorrect branch number or changing a branch number on an account with submitted pay runs.
Step 1: Select the 'company name'.
Step 2: Go to ‘Settings’.
Step 3: Select ‘Payroll & STP’.
Step 4: Choose ‘STP’.
Step 6: If STP is enabled, click ‘Disable STP’.
Step 7: Edit the branch number, and then remember to click ‘Enable STP’ once done.
Common mistakes when changing branch numbers
Two of the most common mistakes with submitting STP and branch numbers are
Submitting pay runs under the incorrect branch number
If an incorrect branch number is used and you only have one branch number, the ATO will disregard the incorrect branch number and automatically reallocate it to the correct one. No further action is required.
However, if the incorrect branch number has been used and you have multiple branch numbers, you must first edit the finalisation figures to 0 and finalise the STP submission. Afterward, update the branch number, create new pay run, submit it, and finalise the STP for the correct branch number.
Follow the steps below if you have been reporting under branch number 1, but the correct branch number is 2.
Step 1: Go to ‘Finalise STP’.
Step 2: Select the correct financial year, then click ‘View & Adjust’.
Step 3: In the ‘Adjustments’ section, enter negative amounts for the Year-to-Date (YTD) figures to reset the final report totals to 0, then click ‘Done’.
Step 4: Click ‘Finalise STP’, then choose ‘Submit STP’.
Step 5: Click the ‘company name’, then navigate to ‘Settings’.
Step 6: Select ‘Payroll & STP’, then click on ‘STP’.
Step 7: Click on ‘Disable STP’.
Step 8: Update the branch number to the correct one. Once updated, ensure you click ‘Enable STP’ again.
Now that you’re set up under the correct branch number, you’ll need to edit the incorrect pay run to zero, create a new one, and then Finalise STP.
Step 9: Go to ‘Payroll & STP’, then edit the pay run.
Step 10: Make the necessary adjustments by entering zero values, then click ‘Next’.
Step 11: Review the tax, earnings, and super values, then click ‘Save’.
Step 12: Click ‘New Pay Run’, then click ‘Let’s Start’.
Step 13: Make adjustments to the pay run, then click ‘Next’.
Step 14: Review the pay run details, then click ‘Save’.
Step 15: Return to the ‘Finalise STP’ screen.
Step 16: Select the correct financial year, then click ‘View & Adjust’.
Step 17: Remove the negative adjustments and make any necessary changes, then click ‘Done’.
Step 18: Complete the adjustments for any remaining employees, then click ‘Finalise STP’ to submit the updated information to the ATO.
Changing a branch number on an account with submitted pay runs
If you have started submitting pay runs for the new branch number, but have not finalised for the previous branch number, you will need to do the following before proceeding.
To do this, edit the branch number back to the old branch, finalise for the correct financial year. Once completed you can go ahead and change the branch number back to the new branch number and report as usual.
Follow steps below where you have been reporting for the new branch number 2 when the old branch number 1 has not been finalised.
Step 1: Click on the ‘company name’, then go to ‘Settings’.
Step 2: Select ‘Payroll & STP’, then click ‘STP’.
Step 3: Select ‘Disable STP’.
Step 4: Edit the branch number to the old branch number, then click ‘Enable STP’.
Step 5: Go to the ‘Payroll & STP’ page, then select ‘Finalise STP’.
Step 7: Select the correct ‘financial year’.
Step 8: Click ‘View & Adjust’ to review the final figures for your employees.
Step 9: Edit the figures in the ‘Adjustment’ section, then click ‘Done’ once the changes are complete.
Step 10: For the remaining employees, click ‘View & Adjust’, make necessary adjustments, and then select ‘Finalise STP’.
Step 11: Enter the Signatory Name, then select ‘Submit STP’.
Once the STP has been finalised for the old branch number, you can switch back to the new branch number.
Step 12: Click on the ‘company name’, then go to ‘Settings’.
Step 11: Select ‘Payroll & STP’, then click ‘STP’.
Step 13: Select ‘Disable STP’.
Step 14: Edit the branch number to the new branch number, then click ‘Enable STP’.
Now you can proceed with running pay runs for the new branch number as required.
Important Note: If you have already processed a pay run with a certain branch number, you cannot resubmit that pay run for a new branch number. You will need to create a new pay run to reflect the correct branch number with the ATO.
Learn how to find and edit other STP-related features on Payroller with our simple guides below:
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