There are several ways to download source files based on if you have access to adobe, and for those who do not.
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If it is a Photoshop file, open the file and find the specific layer in the bottom right-hand corner. Right-click the layer and click “Export as”- and export it with your necessary size and file formatting.
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If it is an Illustrator file, and the image is NOT grouped correctly: Drag your mouse around the image you’d like to export. Use your keyboards special button aka right-click + G, for Apple users, it is Command + G. Right-click and chooses “Export Selection” and choose the specific size and file format you need. If the image is grouped correctly, simply right-click, select “Export selection” and export the image with the specific size and file format needed.
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If you do not have Adobe access, add the specific request within future project descriptions. If you've already received the project before this, simply email support@penji.co to get this done for you as quickly as possible.