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Using Penji
Thanks to all our customers for letting us be part of their success stories!
55 articles
How to move an on-hold project to an active queue?
How to add new team members to my account?
How do notifications work?
How to reset/change your password
How do I update/change my email?
How to delete a project
How do I upgrade my account?
How to move an active project to on hold?
How to transfer ownership of your account
How to add an additional designer
Can I give my designer a tip?
What is the size limit for uploading a file?
What does "on-hold" mean?
How to duplicate a project?
How to download/use source files?
How do I download my design project?
What to do when you experience a bug
I'm having trouble logging in my account...
How to upload an avatar
How does my queue work?
How to get revisions back faster?
How to create the perfect presentation project
Why am I receiving poor quality work?
How to create the perfect brand guide
How to create the perfect logo project
How to create the perfect website project
How to create the perfect app project
How to create the perfect social media project
How to create the perfect print project
How to create the perfect advertising project
How to create the perfect animation project
How to submit the perfect project?
How to communicate with your design team?
How to use Penji if you have more than one business.
How to create a project on Penji?
How to create the perfect email graphic project
How to create the perfect custom illustration project
Why do I receive updates outside of my traditional working hours?
Why am I not receiving the entire project that I've asked for?
How do you remove a designer from your account?
Can I work with the same designer on all of my projects?
How can I write a positive review about my experience?
What should I do if my team is unresponsive?
What happens if I don't like my design?
How can I receive a same-day turnaround?
Why aren’t my projects moving by itself?
How do I know when there is a project update?
How do I organize/manage my project queue?
Can I email my designers?