FAQ

Frequently asked questions

10 articles in this collection
Written by Per Nilsson

Restarting the pillbox

Written by Per Nilsson
Updated over a week ago

Why does my pillbox emit a red light?

Written by Per Nilsson
Updated over a week ago

The app does not connect to the pillbox when the app is not open (Samsung problem)

Written by Per Nilsson
Updated over a week ago

Connect to a new pillbox with an old app

Written by Per Nilsson
Updated over a week ago

My app does not connect to my pillbox, why?

Written by Per Nilsson
Updated over a week ago

The LEDs on my pillbox does not get lit up when my dose is due, why?

Written by Per Nilsson
Updated over a week ago

The pillbox does not want to be fully charged

Written by Per Nilsson
Updated over a week ago

The compartment LED light continue to blink despite that I have emptied the compartment, why?

Written by Per Nilsson
Updated over a week ago

Why do I have to have Bluetooth turned on for the product to work?

Written by Per Nilsson
Updated over a week ago

Why shouldn't I swipe/close the Pilloxa app when I have an iPhone?

Written by Per Nilsson
Updated over a week ago