After signing up, PLAI shows you a short "Get Started Challenge" to finish rounding out your profile. It's presented as a set of chips or steps, with the current one highlighted, and a progress indicator that updates as you complete each part.
Step 1: Upload a profile picture
Tap the Upload profile picture chip, then tap the placeholder area.
Choose Camera or Gallery.
Select or capture your photo, adjust the crop, then confirm.
PLAI validates the image (format, size, dimensions) before uploading it to your profile. For the full detail on formats, size limits, and troubleshooting failed uploads, see How to Update Your Profile Picture, the same rules apply here.
Once uploaded, this step is marked complete and the challenge automatically advances.
Note: If you deny camera or gallery permission, you'll see a message explaining that access is required, with a shortcut to enable it in your device Settings.
Step 2: Add a phone number
Tap the Add a phone number chip.
Select your country code (it defaults to your detected region), then enter your number.
Once it's validly formatted, the Complete setup button activates. Tap it to save your number and complete this step.
Your phone number must be entered in the correct format. PLAI does not check whether the number is already registered to another account.
Step 3: Input your gender
Tap the Input your gender chip.
Select Male or Female or Skip gender for now. Only one option can be selected at a time. This activates the Complete setup button.
Tap Complete setup to save your selection and complete this step, updating your challenge progress immediately.
Note: Gender is optional, and you can add or update it later from your profile settings. While you can skip this section for now, we encourage you to provide this information where possible as it helps clubs support appropriate safeguarding and participation practices in sport.
Step 4: Add your medical information
Tap the medical information chip.
Select any medical considerations that apply: No Medical Considerations, ADHD, Allergies, Anxiety, Asthma, Autism, Diabetes, Epilepsy, or Something Else.
If you select No Medical Considerations, that's it, no further detail needed. If you select any of the other conditions, you can optionally add more detail for your club in a text box, up to 120 characters.
Tap Complete setup to save your selection and complete this step.
FAQ
What happens if I navigate away without finishing a step?
Nothing is saved for that step. Your progress only updates once a step is actually completed, partial entries aren't kept.
Do I have to complete the challenge in order?
The steps are presented in sequence (picture, then phone, then gender, then medical information), but each one is really an independent update to your profile, not a strict gate.
What if I already added a profile picture or phone number during sign up?
Since these are the same profile fields, completing them here (or having already completed them earlier) has the same effect either way.