Tapping into a member from the roster gives you a complete, read-only picture of who they are and what they've submitted to the club.
Opening a profile
Tap any member card on the roster. The member detail view opens, defaulting to the Profile tab. Two other tabs, Membership and Payments, sit alongside it (covered in their own articles).
What's on the Profile tab
Email address, phone number, gender, and date of birth
Medical information and emergency contact details
Linked child profiles, if any, each tappable to open that child's own profile
Submitted registration forms, viewable in read-only mode
Custom attributes your club has added
Documents uploaded to this member's file
Important: Medical information and emergency contacts are only visible to Full and Group Admins, never to other members.
If a member has no emergency contact on file, that section shows "No emergency contact on file" rather than being left blank or hidden.
Navigating to a linked child
Tapping a child's card opens that child's own profile with the same structure. From there you can navigate back to the parent's profile. Child profiles don't have their own login, but they do appear as separate entries in the member list, each with their own membership record and payment history, and each shows its linked guardian(s) rather than being nested under the parent.
FAQ
Can I edit a member's personal details directly from here?
No. This view is read-only. If something's out of date, use the profile update request action to ask the member to correct it themselves.
What happens if the member's account is deactivated while I'm viewing the roster?
The profile loads in a read-only, deactivated state with a status indicator, and some admin actions may be limited.