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Accepting a Guardian Invitation as a New PLAI User

Step by step guide to accepting an invitation to co-manage a child's profile on PLAI when you don't have an account yet.

If another guardian invites you to help manage their child's profile and you don't have a PLAI account yet, accepting the invite is built into your sign-up flow.

  1. Download the PLAI app if you haven't already, then open the invitation email and tap Get Started.

  2. Sign up with your email or another sign-in method, and complete the sign-up flow through to the Final Details step.

  3. You'll land on the Guardian Invite page, showing the child's full profile as shared by the inviting guardian: name, photo, "Linked to [Inviting Guardian Name]," date added, gender, birthday, and medical considerations. This is read-only, you can't edit the child's profile from here.

  4. Tap Accept & Continue.

  5. You'll land on the Ready to Go? screen, where the child (for example, "Joe Jordan, 13 Years Old") is already listed with edit and delete icons. You can tap + Add another child here too, if you have your own children to add.

  6. Tap Complete Setup to finish.

Note: You must sign up using the same email address the invitation was sent to. The invitation isn't transferable to a different email.

If you'd rather not co-manage the child, tap Decline Invitation instead of Accept & Continue. You'll be taken to the standard "Do you have any children playing at a club?" step in the regular sign-up flow.

Important: Invitation links expire after a set number of days and can only be used once. If your link has expired or was already used, you'll be prompted to ask the inviting guardian for a new one.


FAQ

Can I edit the child's details before accepting?

No, the Guardian Invite page is read-only. Once you accept, you can edit the child's profile from the Ready to Go screen or later from your Family Tree.

What if I already have a PLAI account and I'm logged in when I open the invite link?

You're taken straight to the Guardian Invite screen within your existing session, no need to sign up again.

What happens if I decline and then change my mind?

A declined invitation can't be re-accepted. You'll need to ask the inviting guardian to send a new one.

If I already have a child with the same name, will the profiles get merged automatically?

Not automatically without asking you first. See How Merging Duplicate Child Profiles Works for how PLAI handles this.

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