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Why Do Some Event Times Look Wrong After the PLAI 3.0 Update?

Why an event might show the wrong start or end time after the PLAI 3.0 update, and how to report it if your club's fixtures or events look incorrect.

Some clubs have noticed that individual events show a start or end time that does not match what was originally scheduled, after moving to PLAI 3.0.


What's happening

Your club's overall timezone setting is correct, but some individual events carried over from before the update can show an incorrect time, for example a 6:30pm match displaying as 2am. This appears to affect some events and not others, so there is no single fix members or admins can apply themselves yet.


What to do

  1. Double check your club's timezone setting is correct under Club Page > Admin Tab > Your Club > Edit Club Profile. Update your timezone if required.

  2. If an individual event is still showing the wrong time, do not edit the event time yourself. Instead, report it to support with:

    • The event name.

    • The date.

    • The time it currently shows.

    • The time it should show.

Note: Reporting specific examples helps our team identify which events are affected and fix them in bulk, rather than one at a time.

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