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Quick Start for Housekeepers

How to use the Planniac mobile housekeeping tool

Ellen Lee avatar
Written by Ellen Lee
Updated over a year ago

When your resort uses Planniac, they can give you access to your room assignments on your mobile phone.

Setting up your housekeeper login

Your Admin will give you a login and password that you can save on your phone. This is assigned in Planniac Settings.

Once you have your login information, go to frontdesk.planniac.com. You'll see a login screen that looks like this:

Enter the email address and temporary password provided. Now you're in Planniac! The rooms are organized by Check-In, Check-Out, Stayover, and Empty rooms.

You'll see this information on the overview:

  • It tells you how many rooms have been completed

  • You can see whether there are any special tasks

  • Housekeeper assignments are shown right next to the room names.

  • If you want to see only your name, flip the switch that says "Show only my rooms."

  • You can see the room status: whether a guest has already checked in or checked out

  • You can see the housekeeping status under your name. Is the room clean or dirty?

Arrival, Departure and Tour times are included so you know the best order to do the rooms

Supervisor notes appear when needed, like when a guest asks for extra towels

At the bottom of the list are special tasks. Make sure to read and complete them every day. Mark the task when you've completed it and write in details if you need to.

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