Overview
Modifiers in Platter let you customize items with options like toppings, spice level, add-ons, and preparation preferences. Each modifier includes a set of selectable options, which appear during order-taking in the POS.
You can assign modifiers directly to specific items or to entire categories, depending on your menu setup. Platter also supports multi-select, mandatory modifiers, and global modifiers, making customization flexible and consistent across all locations.
Prerequisites
Before you begin, ensure:
You have Admin or Manager permissions in the Platter Back Office.
Items and categories are already created in Cuisine Hub.
You know which items or categories the modifier should apply to.
You have a clear list of options (e.g., Mild/Medium/Hot).
Steps
1. Go to the Modifier Creation Page
2. Enter Basic Details
Name
Enter the name of the modifier group.
Examples:
"Spice Level."
"Add-ons"
"Choice of Side."
"Toppings"
3. Add Options
Each modifier must include one or more options.
Under Options, click into the field labelled Value.
Type an option (e.g., “Mild”, “Medium”, “Hot”).
Click Add options to add more.
Repeat for all options required.
Examples:
For Toppings: Cheese, Jalapeños, Extra Sauce
For Sides: Fries, Salad, Rice
4. Assign Modifier to Categories
If this modifier applies to an entire category:
Open the Categories dropdown.
Select one or multiple categories (e.g., Burgers, Drinks, Sandwiches).
5. Assign Modifier to Items
If you want to assign the modifier to specific items:
Open the Items dropdown.
Select the items that require this modifier.
6. Configure Additional Settings
Based on the screenshot, toggle the following as needed:
Mandatory Modifier
When checked, the POS forces the staff to choose at least one option.
Example: “Choose Side” must be selected.
Multi-select Values
When checked, the staff can select more than one option.
Example: Extra Cheese and Extra Sauce.
Global Modifier
Makes the modifier available across all items.
Visible
Checked by default.
If unchecked, the modifier exists but does not appear in the POS.
7. Save the Modifier
Click Submit to finalize the modifier.
Modifiers will now appear when placing an order in the Platter POS for the assigned items or categories.
Troubleshooting
Modifier does not appear on the POS
Ensure it is assigned to at least one item or category.
Confirm Visible is turned ON.
Reload POS
Options not showing
Ensure each option was correctly added and not left blank.
Reopen the modifier and confirm entries are saved.
Prices not applying
Edit modifier options separately and add a price to each option.
Ensure taxes are correctly configured if required.
Assigned to the wrong items
Reopen the modifier > remove incorrect items > reassign the correct ones.