Overview
This article explains how to filter the Orders List in Platter POS. Filters let you narrow down the visible orders by booking type and status, so you can quickly find the ones you need. Once applied, the Orders List will display only the orders that match your selected filters.
Prerequisites
The user must have access to the Orders module in the POS.
POS must be synced with the latest order updates
Steps
1. Open the Filter Options
Go to the Orders screen on the POS.
Tap the Filter button at the top of the Orders List.
The filter pop-up will appear.
2. Apply Filters
A. Booking Type
Choose which type of orders you want to view:
All Orders
Dine-In
Takeout
Delivery
Selecting one will update the Orders List to show only orders from that category.
B. Status
Filter orders based on their current state:
All
Open - displayed with a green dot.
Closed - displayed with a grey dot
Open = active order
Closed = paid/finalized receipt
3. View Updated Results
Tap anywhere outside the filter popup to close it.
The Orders List will instantly refresh to match your filter selection.
Troubleshooting
Orders not appearing
Check if the correct Booking Type is selected.
Confirm the Status filter isn't restricting results (e.g., only Open).
Closed orders missing
Make sure Closed (grey dot) is selected under Status.
Filters still applied after logging out.
Tap the Filter button, then tap Clear to remove all filters.
Unexpected results
Reopen the filter pop-up to verify nothing was selected accidentally.