Orders
Learn how to create, manage, edit, and track customer orders in Platter, including dine-in, takeout, and delivery workflows.
22 articles
Editing orders
Learn how to edit existing orders in Platter, including adding or removing items, Splitting order items, and Voiding a finalized receipt.
Canceling an order item
Opening a Finalized Receipt in Platter
Split Bill by Items (Custom Split) in Platter POS
Split Bill Equally in Platter POS
Using the order module in Platter
Voiding a finalized receipt
Orders list
Use this guide to navigate the Orders List in Platter, review order history, check payment status, and access individual order actions.
About the Order List
Editing an order or payment via the orders list
Filtering the order list
Using the orders list in the platter
Products and orders
Use this guide to understand how products are added to and managed within orders, using item details screen and searching for items.
Searching for Items
Using the Item Detail Screen
Quick Service Mode
Quick Service Mode streamlines ordering for high-volume operations, enabling faster checkouts and reduced wait times.
About Quick Service mode
Assigning a customer to an order in quick service mode
Basic ordering on an iPad
Basic ordering on an iPhone
Editing orders
Sending Orders
Learn how to add a service charge to an order during the checkout process.
Applying discount
Applying the service charge
Assigning a customer to an order
Selecting modifiers
Viewing order details
