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Orders

Learn how to create, manage, edit, and track customer orders in Platter, including dine-in, takeout, and delivery workflows.

22 articles
Orders list

Use this guide to navigate the Orders List in Platter, review order history, check payment status, and access individual order actions.


About the Order List
Editing an order or payment via the orders list
Filtering the order list
Using the orders list in the platter
Products and orders

Use this guide to understand how products are added to and managed within orders, using item details screen and searching for items.


Searching for Items
Using the Item Detail Screen
Quick Service Mode

Quick Service Mode streamlines ordering for high-volume operations, enabling faster checkouts and reduced wait times.


About Quick Service mode
Assigning a customer to an order in quick service mode
Basic ordering on an iPad
Basic ordering on an iPhone
Editing orders