Overview
This article explains how to split a bill equally in Platter POS by dividing the total amount across multiple bills.
Prerequisites
Manager or Admin access
Split Bill feature enabled in Platter Back Office
POS synced and updated
Steps
1. Select Split Bill
When a customer wants to split their bill, tap Split Bill on the POS screen.
Two options will appear: Split Equally and Custom Split.
2. Split the Bill Equally
Tap Split Equally.
Enter the number of bills you want to divide the total into (e.g., 2, 3, 4).
Tap Next.
The POS will split the total amount evenly across the number of bills.
The number of invoices is generated based on the items entered.
You can tap any invoice to open it and proceed with billing.
After the invoice is paid, its colour changes to green to indicate successful payment.
The table can be finalized only when all invoices are paid.
If even one invoice remains unpaid, the table cannot be closed.
4. Revert Split (Undo the Split)
After splitting, the Split Bill button changes to Revert Split.
Tap Revert Split and confirm the action.
All bills will merge back into a single invoice.
5. Finalize Payment
After splitting, process each bill separately (cash, card, or other available methods).
Once all split bills are fully paid, the user must finalize the table manually.
Troubleshooting
Cannot continue with Custom Split
Every item must be selected and assigned to a bill.
Equal Split amounts look incorrect
The total amount, including taxes, is evenly divided across the number of bills.
Revert Split not showing
It appears only after the bill has been split.
Table not closing
The user must manually finalize the table after all payments have been made.