Overview
This article explains how to split a bill in Platter POS by manually assigning specific items to different bills.
Prerequisites
Manager or Admin access
Split Bill feature enabled in Platter Back Office
POS synced and updated
Steps
1. Select Split Bill
Tap Split Bill on the POS screen.
Select Custom Split.
2. Enter Number of Bills
Enter how many bills you want to create.
Tap Next.
3. Assign Items to Bills
A pop-up appears showing all ordered items.
Assign items to Bill 1, Bill 2, Bill 3, etc.
Every item must be assigned before continuing.
Tap Next to generate the split bills.
4. Complete Payments
Process each generated invoice separately.
After an invoice is fully paid, its colour changes to green.
The table cannot be closed until all invoices are paid.
Once all invoices are paid, the user must manually finalize the table.
5. Revert Split (Undo Split)
After a split, the Split Bill button becomes Revert Split.
Tap Revert Split and confirm.
All split bills merge back into a single invoice.
6. Finalize Payment
After splitting, process each bill separately (cash, card, or other available methods).
Once all split bills are fully paid, the user must finalize the table manually.
Troubleshooting
Cannot continue with Custom Split
Every item must be assigned to a bill before continuing.
Revert Split not showing
The option appears only after a bill has been split.
Table not closing
All split invoices must be paid, and the table must be finalized manually.