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Understanding Custom Tables & Charts (formerly Custom Reports)

Custom Tables & Charts give you the flexibility to explore, customize, and automate your analytics—so you can spend less time building reports and more time acting on insights.

Sachi avatar
Written by Sachi
Updated yesterday

Overview

Custom Tables & Charts give you the flexibility to analyze your data exactly the way your business needs—without being constrained by pre-built dashboards.

In this article, you’ll learn:

  • What Custom Tables & Charts are and how they differ from standard reports

  • When and why to use them

  • How to structure effective custom analyses for faster, more confident decision-making

Whether you’re tracking performance, validating hypotheses, or exploring new business questions, Custom Tables & Charts help you turn raw data into meaningful insights.


Section 1: What Are Custom Tables & Charts?

Custom Tables & Charts (previously known as Custom Reports) allow you to build fully customizable data views using your connected data sources. Unlike predefined dashboards, they give you control over metrics, dimensions, filters, and visualizations—all in one place.

Key Capabilities

With Custom Tables & Charts, you can:

  • Choose exactly which metrics and dimensions to analyze

  • Apply filters to focus on specific time periods, channels, or segments

  • Switch between table and chart views to explore trends or details

  • Create ad hoc analyses without needing engineering support

When to Use Them

Custom Tables & Charts are especially useful when you want to:

  • Answer a specific business question not covered by standard dashboards

  • Investigate anomalies or performance changes

  • Compare metrics across dimensions like channel, product, or campaign

  • Prototype insights before adding them to a shared dashboard

Example:
You notice a dip in revenue and want to understand whether it’s driven by fewer orders, lower AOV, or a specific acquisition channel. A Custom Table lets you break this down quickly—without editing an existing dashboard.


Section 2: Building a Custom Table or Chart

Every effective Custom Table or Chart starts with a clear analytical goal.

Step 1: Define the Question

Ask yourself:

  • What am I trying to understand or decide?

  • What metric best represents success or performance?

This ensures your report stays focused and actionable.

Step 2: Choose Metrics and Dimensions

  • Metrics define what you’re measuring (e.g. Revenue, Orders, Conversion Rate).

  • Dimensions define how results are grouped (e.g. Date, Channel, Product).

Tip: Start with one primary metric and one main dimension, then expand only if additional context is needed.


Section 3: Filters, Comparisons & Date Controls

Filters and date settings allow you to refine your analysis and add context to your results.

Filters

Filters let you narrow the dataset to what matters most. You can:

  • Filter by date range, channel, product, customer segment, and more

  • Combine multiple filters for granular analysis

  • Include or exclude specific values

Well-applied filters reduce noise and highlight meaningful trends.

In the example below, we break down the data by sales channel and filter it to show only web channel data.

Comparisons

Comparisons help you understand performance over time by adding a reference point. You can:

  • Compare a period to the previous period

  • Compare year-over-year performance

  • Quickly identify growth, decline, or seasonality

Comparisons are especially useful when monitoring trends or reporting changes to stakeholders.

Lock Date & Granularity

  • Lock Date ensures historical data remains consistent by preventing recalculation beyond a set point in time. This is useful for financial reporting and period-close workflows.

  • Granularity controls how data is grouped over time (e.g. daily, weekly, monthly).

Tip: Use finer granularity for short-term analysis and broader granularity for long-term trend evaluation.


Section 4: Layout & Data Presentation Customization

Custom Tables & Charts offer several options to control how data is displayed and prioritized.

Show Top / Bottom Rows

You can limit results to:

  • Top-performing rows (e.g. top 10 products by revenue)

  • Bottom-performing rows to identify underperformers

This helps focus attention on the most impactful data points.

Switch Rows and Columns

Switching rows and columns allows you to:

  • Change the perspective of your analysis

  • Improve readability for wide or complex datasets

  • Adapt the layout for tables versus charts

This is especially useful when comparing multiple metrics across a single dimension.

Color Scales

Color scales visually highlight performance differences by:

  • Emphasizing high and low values

  • Making patterns and outliers easier to spot

  • Improving scannability in large tables

Color scales are ideal for quickly identifying winners, laggards, or anomalies.


Section 5: Visualization Options

You can toggle between table and chart views depending on how you want to explore or present the data.

Tables

Best for:

  • Exact values

  • Detailed comparisons

  • Multi-metric analysis

Charts

Best for:

  • Trends over time

  • Pattern recognition

  • Visual storytelling

If an insight isn’t obvious in one view, switching views often makes it clearer.


Section 6: Scheduling Custom Tables & Charts

Custom Tables & Charts can be scheduled to keep you and your team informed automatically.

Scheduling Capabilities

You can:

  • Schedule reports to run on a recurring basis

  • Deliver results to stakeholders without manual effort

  • Use schedules for weekly, monthly, or executive reporting

Schedules turn Custom Tables & Charts from one-time analyses into reliable reporting tools.

Best Practices for Scheduling

  • Use clear report names so recipients understand the purpose

  • Schedule only finalized or stable analyses

  • Align schedules with business rhythms (e.g. weekly performance reviews, monthly closes)


Best Practices

  • Focus each Custom Table or Chart on a single core question

  • Use comparisons and color scales to add context, not clutter

  • Lock dates for financial or historical reporting

  • Start simple and iterate as new questions arise

  • Schedule reports that provide ongoing value


Troubleshooting

If a Custom Table or Chart doesn’t look right, it’s usually due to differences in configuration. Use the checks below to quickly identify the issue.

Numbers don’t match another report

Check for differences in:

  • Date range or granularity (daily vs. monthly)

  • Filters applied or excluded

  • Lock date settings

  • Metric definitions (e.g. Gross vs. Net Revenue)

Small setup differences can lead to different results.

Missing or incomplete data

If data appears missing:

  • Loosen or remove filters

  • Confirm the selected date range contains data

  • Check Top / Bottom row limits

  • Ensure the selected metrics and dimensions are compatible

Unexpected comparison results

If comparisons look off:

  • Verify the comparison period (e.g. previous period vs. year over year)

  • Check for partial or incomplete periods

  • Align granularity across periods

Table is hard to read

To improve readability:

  • Switch rows and columns

  • Reduce the number of metrics

  • Use Top / Bottom rows to focus results

  • Apply color scales to highlight patterns

Scheduled report looks different

If a scheduled report doesn’t match expectations:

  • Open the saved report to confirm its configuration

  • Check for recent changes to filters or dates

  • Avoid dynamic dates if fixed reporting is required


By mastering Custom Tables & Charts, you gain the freedom to explore your data on your terms—turning questions into answers and insights into action.

If you’d like help translating a business question into a Custom Table or Chart, our team is always here to help.

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