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Understanding Schedules

Create automated and customized reports to send automatically to your email or Slack using Schedules.

Abby Garland avatar
Written by Abby Garland
Updated over a month ago

Overview

Use the Schedules feature in Polar Analytics to automate and customize reports sent directly to your email or Slack. With Schedules, you can control:

  • What data is included in your reports.

  • Where the reports are sent (email, Slack, or both).

  • When and how often the reports are delivered.

  • Who receives the reports.

  • How many Schedules you set up—there’s no limit!


How to Create and Edit Schedules

Step 1: Create a Schedule

  1. Navigate to the Key Indicators or Custom Reports tab.

  2. Click the “+” icon next to the Schedules button.

  3. A pop-up window will appear for customization.

Step 2: Customize Your Schedule

Customize your report to match your needs:

  • Report Name: Give your Schedule a clear name.

    • By default the Schedule title is used as the e-mail subject

  • Content: Select up to 10 different Key Indicator Sections or Custom Reports to include.

    • Optional: Select the speech bubble icon next to a section to include a description or additional context for your team.

  • Date Period: Choose from pre-set ranges (e.g., yesterday, last week) or relative time frames.

    • For Custom Reports, set granularity (e.g., Entire Range, By Day, By Week).

    • Note: Custom Reports with locked date ranges or granularity ignore these settings.

  • Comparison: For Key Indicator Sections choose to add comparisons for the previous period or year.

  • Views: Apply saved Views to filter data.

  • Frequency & Timezone: Set how often and at what time reports should be sent, adjusting for your preferred timezone.

  • Delivery Method:

    • Email: Add recipients (even those without Polar accounts).

      • Select Show details to customize the email subject and body.

    • Slack: Connect Slack in Settings before enabling this option.

Step 3: Complete Your Setup

  • Preview: Use “Send now to… My email only” to test your report.

  • Save: Once satisfied, click Save.

Unlike the default daily report (which goes to all account users), Schedules let you fully customize delivery and recipients. If you'd like to disable the default report, you can toggle the report option off within your settings.


Managing Schedules

To manage your Schedules:

  1. Go to the Schedules dropdown in the Key Indicators or Custom Reports tab.

  2. Click the three dots () next to a Schedule for these options:

    • Edit: Update report details or send a Schedule immediately.

    • Duplicate: Create a copy of the Schedule.

    • Delete: Remove the Schedule.


Connecting to Slack

To receive reports in Slack, follow these steps:

  1. Navigate to Settings in Polar Analytics.

  2. Locate the Slack Integration option and connect your Slack account.

  3. Once connected, you can enable a default report to be delivered to your Slack workspace.

This setup allows you to receive Schedules directly in your Slack channels for seamless collaboration.

Expected Behavior

When sending a Custom Report to Slack, Polar will display the top 10 rows of data by default.

  • To show fewer rows, use the Show Top Rows feature to adjust how many rows are included in the report. See this article for more information on setting this up.

This setup ensures your Slack reports remain concise and tailored to your preferences, making it easy to collaborate and access key data at a glance.


Schedules FAQs

Can I change the Slack channel associated with my Schedules?

In order to change the Slack channel where your schedules are sent, uninstall Slack in your settings, and then install it again with the new Slack domain.

Can I add Targets to Schedules?

At this time, Targets are only available within your Key Indicators tab, and can't be added to automated Schedules.

Can I receive charts and graphs in a Schedule?

At this time we are not able to send charts or graphs in Schedules.

Can I receive the schedule as a pdf or other file type?

At this time we are unable to send Schedules as a .pdf or other file type. However, you can export any Custom Reports as a .csv file from the Custom Reports tab by selecting the three dots () next to the Reports name and Download

Can I show more than the ten rows of data in Slack?

At this time, Polar can only display the top 10 rows of data when sending a Custom Report to a Slack channel. If you would like to see more data you can send the report via email instead of through Slack.

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