Managing Payments
Find out more about payments (including what the statuses mean, how to take action on a particular payment and how to send a payment link for one-off payment)
By PonchoPay1 author10 articles
- What do the payment statuses mean?
- How do I update the status of a payment to "complete" or "in bank"?
- How do I cancel a voucher payment?
- How do I refund a payment to a parent?
- How do I create a payment link to send to a parent for one-off payment?
- How long does it take for refunds to be processed?
- Why might a payment not reconcile?
- How do I update a payment?
- How do I partially charge a parent's card?
- How do I quickly find out if a parent has made a TFC payment and how much?