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PonchoPay for Providers
PonchoPay for Providers
Advice and answers for providers.
R
By Rob
1 author
16 articles
Onboarding
How do I get started with PonchoPay?
How do I connect my bank account to PonchoPay?
What does the KYC step involve?
Which childcare vouchers do you accept?
Account
How do I log in to PonchoPay?
How do I add a new location on PonchoPay?
How do I add a new voucher provider?
Payments
What do the payment statuses mean?
I know I’ve received a payment, how do I update this on PonchoPay?
How do I cancel a voucher payment?
How do I refund a payment to a parent?
How do I create a payment link to send to a parent for one-off payment?
How long does it take for refunds to be processed?
Payouts
How are funds disbursed for card payments?
How are funds disbursed for childcare voucher payments?
How do I get more information on payouts?
