Find out more about payments (including what the statuses mean, how to take action on a particular payment and how to send a payment link for one-off payment)
What do the payment statuses mean?
How do I update the status of a payment to "complete" or "in bank"?
How do I cancel a voucher payment?
How do I refund a payment to a parent?
How do I create a payment link to send to a parent for one-off payment?
How long does it take for refunds to be processed?
Why might a payment not reconcile?