You have full control over how long your client data is stored in PractaLuma.
1. Default settings
By default, your data is stored securely to allow ongoing use and reference
This includes session recordings, transcripts, and generated notes
2. Custom retention preferences
Set your own policy for how long to retain each type of data
You can choose to:
Automatically delete audio after a set timeframe
Keep transcripts but remove raw audio
Retain full records indefinitely (for legal or practice needs)
3. Permanent deletion
Deleted items are permanently removed from our system — no backups or recovery after deletion
You can delete specific sessions, clients, or notes at any time