Your account will be migrated from primaTime 1.0 to the new primaTime 2.0 on the date you choose.
The migration takes about 2 hours, and your data will be moved safely by our team. The process is very easy consisting of just four clear steps that we guide you through from start to finish.
Step 1: Book your migration date
Choose a date that suits you.
👉 The date simply lets you know when the migration will take place. The migration itself runs automatically in the background.
Step 2: Do not use the app during migration
During the migration window, please make sure:
⚠️ No one in your company enters or edits any data in primaTime 1.0.
Why?
The old and new versions do not sync, so any data added during migration (e.g., time records, edits, tasks) will not be transferred to primaTime 2.0.
To help with this:
One day before, you will see a reminder banner.
During migration, a red warning banner will tell everyone to stop entering data.
Step 3: Wait for the confirmation email
When your migration is complete, you will receive an email with the final steps.
The only action required:
→ Set a new password (Your email address stays the same.)
Step 4: Log in and continue working
All your existing data will already be in the new version.
You can use primaTime 2.0 at app.primatime.com right away without any additional setup.
Need help?
If you have any questions, we're happy to assist.
Contact us at: support@primatime.com