You can respond using manual entry, a product URL or your Product Library. A library is optional; keeping a core curated selection of products you quote regularly can save time.
Using an email link without signing in? See Responding to a quote request without an account.
1. Open the request
Find the request in your Home action items or open the project’s Overview and click Quote. The Add your quote screen shows the designer’s message, requested products and quantities.
2. Complete the product details
Choose a method for each existing requested line:
Enter details manually: click Edit to open the product sidebar and complete or correct the name, SKU, description and specifications.
Update from Product Library: open Update from → Product Library, search for the matching saved product and select it to pre-fill the line. If there’s no match or your library is empty, use manual entry or a URL instead.
Update from a URL: copy the product page URL from your website, choose Update from → Product URL, paste the link and click Add. Check the retrieved information and complete anything missing. If retrieval fails, check the link and retry or enter the details manually.
These updates fill in your quote line without changing the requested quantity or your saved library product. The designer’s product changes only when they accept your proposed updates.
3. Check pricing and lead times
Review pricing after selecting a library product or importing a URL, as those details may replace information already on the line.
All product prices must exclude tax. For Australian suppliers, exclude GST: $110 including GST at 10% should be entered as $100.
Field | What to enter or check |
RRP | Recommended retail price, excluding tax. Enter this before calculating a discount. |
Trade price | Your price to the studio, excluding tax. Enter it directly or calculate it using a discount. |
Discount | Select a preset percentage or Custom. Trade price and discount calculate from one another. |
Lead time | Select the applicable availability or lead-time range for each product. |
Line total | Trade price × quantity. Check the totals and estimated quote value. |
If library prices use a different currency from the project, they aren’t imported. A library lead time outside the quote’s available options is also left out. Enter or select the appropriate values before sending.
4. Add fees or suggest alternatives
Use Add fee above the table for delivery, installation or other charges, then check the updated total.
Can’t supply an item? Explain which one in your message at Review and send. If permitted, use Add product to suggest an alternative or additional product, manually, from a URL or from your library.
If Add product is disabled, ask the designer for access or describe the alternative in your message. See Understanding your quote permissions.
5. Review your quote
Click Review and send. Check the totals, tax-exclusive prices and designer’s details under Sending to. You can add a message, a Valid until date and supporting attachments.
Already have a formal PDF quote? Attach it alongside the pricing and product details you enter in Programa. The designer uses those fields to accept your details into their schedule; the PDF supports your response.
6. Send and track your response
Click Send to designer. Your quote is sent immediately.
Make sure you finish this step. Entering details, attaching a PDF or replying by email does not submit your quote in Programa. Select Send to designer to send your completed response.
Track progress in the project’s Opportunities tab; you’ll receive an email and in-app notification when the designer responds.
Later edits go into your next revision; they don’t change the quote already sent. See What happens after I respond to a quote? for reviewing outcomes.
7. Need help?
Select Need help? inside the quote screen to contact our support team without leaving your quote.
Your entered details stay in place while you chat. Close the chat panel to continue quoting.
If chat is unavailable, Need help? opens the Programa for Brands Support Centre in a new tab