How to Enable Utility Switching for a Deal?
On the Property page, you will have a toggle called "Utility Switching". You can turn this on or off on each Tenancy. By default, you can have this turned on or off for this tenancy. Speak to your Propoly Account manager to have this enabled.
By enabling Utility Switching the Tenancy information will be sent to TenantShop and the Tenant will be given the opportunity to opt-in to TenantShop services if they choose to do so.
How do I ensure Council Notifications are sent?
In order for TenantShop to send council Notifications you must select the Council of the Property. If you do not select this, then NO notification will be sent.
You can add Council Notifications once the Tenancy has been executed, by going to the Property page and you should see this within the Utilities section where you will see a link to "Add Readings"
You can then select the correct council and save your response. If you select "Don't know" no notification will be sent.
How to ensure Utility Notifications are sent?
In order for TenantShop to send Utility Notifications you must provide the relevant meter readings at Move-in. If you do not provide this, then NO notifications will be sent.
You can add Utility Notifications once the Tenancy has been executed, by going to the Property page and click "Add Readings" within the Utilities section.
You can add the Meter readings and suppliers here (see above). If you don't add a Meter reading, no Notifications will be sent to the Utility company.
If the Property does not use Gas you can leave this empty.