FAQs | Transactions
Get answers to common questions about your transactions, including payments, transfers, refunds, and processing times.
30 articles
- Why do I have a transfer limit on my business account, and how can I increase it?
- Where do I find pending transfers that need approval?
- How do I approve or reject multiple pending transfers at once?
- Can I chat with the initiator of a transaction for more details?
- What are 'Labels' and how can they help me?
- Can I edit a label after saving it?
- How do I edit or delete my saved beneficiary details?
- Can I make bulk payment or upload my company payroll?
- Can I download or export the analytics data on my homepage?
- Can I pay my utility and other bills directly from the app?
- What category of bills can I pay using my Prospa account?
- My incoming transfer is yet to reflect. How long does it take?
- My transfer failed. What should I do?
- How do I download/share a transaction receipt?
- How do I filter transactions?
- How do I add/save beneficiary?
- What is Prospa's Automation feature about?
- How does the "Amount Rule" work?
- Can I use only an existing beneficiary for the Amount Rule?
- What information do I need to set up an Amount Rule?
- What is the Split Rule?
- How do I set the percentage for the Split Rule?
- Can I choose where the split funds go?
- What is a Recurring Payment?
- How do I set up a Recurring Payment?
- How do I stop Recurring Payments?
- How do I delete an automation rule?
- What happens after I delete a rule?
- Are there any requirements for setting up automation rules?
- What happens if I don't have enough funds for an automated transfer?