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Approvals Process Not Enabled
Updated over 3 weeks ago

If you receive an error that says 'Review Process Not Enabled' while trying to create a video share link, it is due to the review function not being enabled on your property. To fix this, please send a quick message to Realync support at Support@realync.com.
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Subject Line: Approvals Required Not Enabled - [Your Property Name]

Please include the following information in your email:

  • The email you use when signing into Realync

  • The name of your property (e.g., your apartment community)

  • Who would you like to set as the approver? If you want to set someone aside from yourself as the approval, please include their name and email.
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