As you probably know, prospects will receive a copy of their Live Tour or Live Session after it is completed. These copies are sent after you click "End and Save" when ending your Live Session. There might be times that a prospect will ask if you can send a copy again (in cases where they might have lost the original copy, etc.). We know these situations pop up so we have a way for you to resend the Live Session.
Please note that you will only be able to resend a Tour or Session to the original attendee. In other words, you cannot send these to people who did not attend the original Tour or Session. This is to protect the privacy of the original attendees.
To do this, find the Live Session you want to resend on the web dashboard. Click on the three dots located in the top right corner of the session. From there, you can select "Resend Recorded Session" and a copy will be sent to all of the original attendees.
*All Live Sessions recordings will stay on your account forever.
Want to learn how to resend a Live Tour to a prospect? Click here!
