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Onboarding Form Questions
Onboarding Form Questions

Don't know who should complete the onboarding intake form? This article lists all the questions we ask!

Updated over a week ago

Wondering what questions we will ask you in our Onboarding TypeForm? You came to the right place!

Contact Information

  • Property Manager’s First and Last Name + Property Manager’s Email

  • Regional Property Manager’s First and Last Name + Regional Property Manager’s Email

  • Marketing Contact’s First and Last Name + Marketing Contact’s Email

  • Do you have a corporate training department/contact that could assist with Realync training?

    • Yes/No (if yes, Training Contact’s First and Last Name + Training Contact’s Email

Property Information

How many employees work within the office at the community that will be launching Realync?

  • What is the property's General Leasing Email?

  • Invoice/Billing Email?

  • Property Phone Number:

  • Property Street Address, City, State, Zipcode

  • We will send over an equipment package, is the shipping address different from the actual property address?

    • Yes/No (if yes, shipping address needed)

  • Property Website:

  • Property Type: Market-Rate/Conventional, Affordable, Active Adult, Senior, Student (single select list)

  • Property Height: High-rise (10+ stories), Mid-rise (5-9 stories), Garden Style (1-4 stories) (single select list)

  • Class Type: Class A, Class B, Class C (single select list)

  • Market Type: Urban, Suburban (single select list)

  • Current % Leased (approx.):

  • Current % occupied (approx):

  • Have residents moved in yet: yes/no (is yes, what is targeted move in date)

  • The number of total units:

  • List of ALL unit numbers (in one column) in spreadsheet format (csv/excel). See below for an example (unit numbers are needed but if you have unit type please include them):

Property Marketing Information

  • High-resolution property logo (attachment needed)

  • Primary Color Hexcode (Hex codes are a 6-digit code (e.g. #0dbff1) for the specific color you want to use for your branding. If you do not know what the number is (usually found on a branding document), we will pull a color from the logo you provide.)

  • If you have a link to your online application, add it here

  • Are you using any digital marketing or website platforms?

  • Are you using any additional Marketing tools?

Training/Onboarding Information

  • What types of content will be most helpful for this property? Unit/floor plan videos, Amenity videos, Neighborhood/area videos, Maintenance how-to videos

  • Where will your videos be shared? Emailing/texting prospects, automated email templates, property website, QR codes, Social Media

  • Are you using any CRM platforms for lead management or leasing?

    • Entrata, Yardi, Knock, AnyoneHome, MRI, Power Pro, RealPage - ILM, Real

Have questions? Reach out to support@realync.com

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