Skip to main content
All CollectionsSetup
Onboarding Form Questions
Onboarding Form Questions

Don't know who should complete the onboarding intake form? This article lists all the questions we ask!

Updated over a week ago

Wondering what questions we will ask you in our Onboarding TypeForm? You came to the right place!

Contact Information

  • Property Manager’s First and Last Name + Property Manager’s Email

  • Regional Property Manager’s First and Last Name + Regional Property Manager’s Email

  • Marketing Contact’s First and Last Name + Marketing Contact’s Email

  • Do you have a corporate training department/contact that could assist with Realync training?

    • Yes/No (if yes, Training Contact’s First and Last Name + Training Contact’s Email

Property Information

How many employees work within the office at the community that will be launching Realync?

  • What is the property's General Leasing Email?

  • Invoice/Billing Email?

  • Property Phone Number:

  • Property Street Address, City, State, Zipcode

  • We will send over an equipment package, is the shipping address different from the actual property address?

    • Yes/No (if yes, shipping address needed)

  • Property Website:

  • Property Type: Market-Rate/Conventional, Affordable, Active Adult, Senior, Student (single select list)

  • Property Height: High-rise (10+ stories), Mid-rise (5-9 stories), Garden Style (1-4 stories) (single select list)

  • Class Type: Class A, Class B, Class C (single select list)

  • Market Type: Urban, Suburban (single select list)

  • Current % Leased (approx.):

  • Current % occupied (approx):

  • Have residents moved in yet: yes/no (is yes, what is targeted move in date)

  • The number of total units:

  • List of ALL unit numbers (in one column) in spreadsheet format (csv/excel). See below for an example (unit numbers are needed but if you have unit type please include them):

Property Marketing Information

  • High-resolution property logo (attachment needed)

  • Primary Color Hexcode (Hex codes are a 6-digit code (e.g. #0dbff1) for the specific color you want to use for your branding. If you do not know what the number is (usually found on a branding document), we will pull a color from the logo you provide.)

  • If you have a link to your online application, add it here

  • Are you using any digital marketing or website platforms?

  • Are you using any additional Marketing tools?

Training/Onboarding Information

  • What types of content will be most helpful for this property? Unit/floor plan videos, Amenity videos, Neighborhood/area videos, Maintenance how-to videos

  • Where will your videos be shared? Emailing/texting prospects, automated email templates, property website, QR codes, Social Media

  • Are you using any CRM platforms for lead management or leasing?

    • Entrata, Yardi, Knock, AnyoneHome, MRI, Power Pro, RealPage - ILM, Real

Have questions? Reach out to support@realync.com

Did this answer your question?