FAQ’S
Find quick answers to common questions about features, setup, usage, and troubleshooting—all in one place for your convenience.
By Gurkirat and 1 other2 authors20 articles
Shall I use shoppable videos on my website?
How is ReelUp better than other apps?
Will my page speed get low?
How to reposition reels in the reels playlist?
How to remove the product page pop-up?
How to change the font on my widget?
How can I change the app language?
Recommended products with reels
ReelUp Pricing Plans
How can I apply a coupon code I have?
Do you offer any discounts or promotional offers?
Why is it showing that my access is restricted?
When will my video view limit reset, and where can I check this in the app?
I activated my store again and still being charged for the ReelUp app, but I’m not using it. Why is this happening?
I haven’t upgraded to a paid plan—why am I being charged?
Can I request a customized plan or changes to the existing plans you offer?
How can I downgrade to the free plan? I don’t want to continue with the paid subscription for now.
If I downgrade to the free plan, what data or features will I lose?
I was using a paid plan, but suddenly my reels are no longer showing on my site—what could be the issue?
How to Apply a Coupon Code in ReelUp