🆕 NEW: Unlimited Skip Tracing Option!

You can now purchase an Unlimited Skip Tracing Add on and skip trace as many records as you want for just $97 per month.

Add Unlimited Skip Tracing from the new Skip Tracing tab, or under the Settings → Add-Ons section in your account.

See more info on Unlimited Skip Tracing here.

We now offer an Unlimited Skip Tracing add-on for your subscription. Unlimited Skip Tracing is just $97 per month and allows you to skip trace any number of records. You can also set up automations, such as skip tracing all records every 90 days.

If you aren't skip tracing many records per month, we also offer a pay-as-you-go option, which will pull from your credits.

Manual (Pay-As-You-Go) Skip Tracing Pricing by Plan:

Essentials (grandfathered plan): $0.17
Professional: $0.15
Business: $0.12

For best results, we recommend skip tracing only clean records, which include:

Owner first and last name
Full mailing address
Full property address

For more information on clean and incomplete records, see Clean vs. Incomplete Data.

Skip Tracing Rules

We can provide up to 5 phone numbers per match (note: not all matches will have 5).
If an owner has multiple properties in your account, you will not be charged multiple times within the same skip tracing activity. Even if you don’t select those records, we will populate results on all properties they own.
You are charged for matches, and we assume a 100% match rate upfront. If no match is found, the amount will be refunded back to your credits.
If a number already exists on a record, it still counts as a match and is not refunded.
We will use the mailing address for skip tracing unless it is a P.O. box, then we will us the property address.
If you already have numbers for a record, and there’s space, we will append new numbers into that record. You will still be charged for those matches.
We also provide the phone type and whether the number is connected or disconnected:
- Blue icon: Connected
- Red icon: Disconnected (per our last records)

Buying Credits

If you do not purchase unlimited skip tracing, you can pay per activity with credits.

To purchase credits:

Select Buy Credits at the top of your account.
Enter your payment information.
Select the amount you want to purchase.

Important:

Purchases are charged immediately.
Credits are non-refundable.
Credits can be used for skip tracing and sending direct mail.

Sending Records to Skip Tracing

From the Records page, filter the records you want to skip trace. To see records that have never been skip traced and have no phone numbers, use the Params and Others filter block and select:

Numbers → No
Skip Traced → No

Narrow results further by selecting:

A specific list to market to
List stacking
Or any additional criteria you want to include in your campaign

Select the records, then go to Send to → Skip Trace.

Agree to the skip tracing terms.

Auto-tags will be added for tracking and filtering. (We recommend keeping these.) You can also add custom tags. The select Skip Trace Records to start processing.

Checking Progress & Results

Check progress in Activity → Skip Trace or under the Skip Tracing tab in your account.

In the Skip Tracing tab, you can:

Filter results by date range
View cost of each activity
See savings/refunds
View breakdowns including:
- Total properties
- Total owners
- Duplicate owners
- Phone-only results
- Email-only results
- Both email + phone
- No results

Refunded amounts (shown under Saved) are from duplicate owners, incomplete records, or records we were unable to find results for.

Note: If you purchased Unlimited Skip Tracing, the cost amount will always show $0 since you aren’t charged per activity.

Filtering Skip Traced Records

To locate recently skip traced records, filter by:

The tags you added, and/or
The last skip traced date

Viewing Newly Added Numbers

After skip tracing within REISift, you can view the newly added numbers by opening up the record.

The Activity Log will also show the new phone numbers found when skip tracing.

Skip Trace Status Colors

	Yellow means the record has been skip traced but no numbers were found.
	Orange means that a record has numbers but a skip tracing date was not selected. If you know when the record was skip traced, the date can be applied by selecting the records, then navigating to managed -> last skip traced date.
	Red means the record has no numbers and has not been skip traced.
	Blue means the record was skip traced within the last 30 days and has numbers.
	Grey means the record was skip traced over 30 days ago and has numbers

Managing Unlimited Skip Tracing Add-on

Unlimited Skip Tracing can be purchased under the Settings -> Add-Ons section in your account, from the Skip Tracing tab, or when selecting records to skip trace.

*Note: Only the Sensei (account owner) and Super Admin have permissions to purchase the Unlimited Skip Tracing Add-on.

If you have a monthly subscription and are selecting the Unlimited Skip Tracing Add-On, you'll see an option to have the unlimited skip tracing subscription start now or for your next billing cycle.

When selecting to activate immediately you will be charged the full amount for the add on now, and again on your next subscription billing date even if it is a few days from now.

When activating on next billing cycle, your skip tracing add on will start and charge on your next subscription billing date.

*Note: Annual plans will not see an option to activate on next billing cycle because your billing date could be far in advance. If you are on an annual plan and select the unlimited skip tracing add on, it will start and bill immediately.

If you are still in trial, selecting to purchase the skip tracing add on will end your trial and charge for both the unlimited skip tracing add-on and your subscription plan.

After purchasing, click the Settings option under Add-Ons and you can set to skip trace all records automatically every 90, 120, 180, or 365 days.

If you do not want to automatically skip trace, toggle Automatic off or select Never.

If you need to cancel your unlimited skip tracing add-on, you will need to message support by clicking Talk to Us, and select to speak with a support rep.

Important: You must speak with and confirm with our support team when you want to cancel your Unlimited Skip Tracing Add-on. When canceling, it will be set to cancel at the end of your current billing period. Unlimited Skip Tracing subscriptions are not refundable.