New to Rent Butter? Start here — what to expect, how long the application takes, and what to have ready before you begin.
Help with your invitation, signing in, and finding the right application if you have more than one.
Step-by-step help for uploading your ID and taking a verification selfie.
Guidance on filling out your name, contact info, address, and common questions about Social Security numbers.
Everything about proving your income — connecting your bank, linking payroll, or uploading documents.
Help with entering your current landlord's information and verifying the rent you pay.
Help with entering the property you want to rent, your move-in date, and housing voucher details.
How to add cosigners and occupants, and what's expected from each.
Who to list as your emergency contact and why we ask.
Adding your pets and vehicles to your application, plus information about service animals and pet policies.
What you're agreeing to when you sign — background checks, credit checks, and state-specific disclosures.
Application fees, promo codes, accepted payment methods, and refunds.
Reviewing your application before you submit, checking your status, and making edits after submission.
What happens after a decision — approved, declined, or canceled — and how to get a copy of your report.
Stuck? Common errors, login issues, and other problems applicants run into.
Things outside Rent Butter's scope — like rent payments, lease signing, and property viewings — and where to go for help.