Overview
If you use Boom applications, we recommend connecting it to RentEngine so that prospect statuses will automatically be updated when an application is received in Boom.
This will keep your leasing data clean and turn off automatic follow-ups once an application is submitted. Prospects are matched between the two systems using phone number and address.
Before you begin
Before setting this up, prepare the Boom webhook URL https://app.rentengine.io/api/public/v1/integrations/boom/application_events/{account_id}
You can find your account_id in Settings > Company in RentEngine, or ask RentEngine support for help. Please be sure to remove the "{}" from the actual URL
You’ll use the same URL for all required webhooks.
Step 1 — Open Boom settings
Log in to your Boom Screen portal
Click your company name in the bottom left
Open Settings
Select API & Webhook Settings
Click API to open the webhook configuration page
Step 2 — Add new webhooks
You will create three separate webhooks, all using the same URL provided by RentEngine.
Click New webhook
Paste the webhook URL from RentEngine
Select the correct Application event type
Save the webhook
Repeat this process until all three webhooks are added.
Required webhook events
Add three webhooks, each tied to an Application event (not Applicant):
Application submitted
Application approved
Application declined
Make sure you select the events labeled Application, not Applicant.
Step 3 — Save and confirm
After adding each webhook:
Click Save
Confirm all three webhooks appear in your webhook list
Once all three are active, the integration is complete.
What happens after setup
After the webhooks are live:
Application submissions update prospect status in RentEngine
Approvals and declines sync automatically
No manual status updates are required
Prospects are matched between the two systems using phone number and address.
Updates appear in near real time.
Troubleshooting
Statuses aren’t updating
Confirm all three webhooks were added
Verify the webhook URL matches the one from RentEngine
Confirm the webhook event types say Application, not Applicant
Only some events are syncing
Make sure all three required events were created and saved
If issues persist, contact RentEngine support via chat with:
A screenshot of your Boom webhook settings
The affected prospect or application
Best practices
Do not reuse the webhook URL for non-application events
Keep all three webhooks active at all times
Avoid editing webhook URLs once configured