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Transfer a call

R
Written by RentEngine Ops
Updated over a week ago

Overview

The Command Center lets you transfer calls internally and externally from the desktop version. This guide will show you how.


Transfer Internally

  1. During the call, press the Transfer button at the top right in the call window

  2. Press the Team button and choose your teammate

  3. Click the transfer button and confirm in the pop-up

  4. The call will end for you and connect the prospect with your teammate


Transfer Externally

  1. During the call, press the Transfer button at the top right in the call window

  2. Press the External button and choose your teammate

  3. Click the transfer button and confirm in the pop-up

  4. The call will end for you and connect the prospect with the external number

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