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How do I download my certificate?

How to download your pre-approval or guarantee certificate, and what to do if it isn't showing.

Written by Joe Wigoder

You can download your certificate from your dashboard at any time.

How to download it

Log in at rentmigo.co.uk with the email you applied with, open your application, and select the certificate to view or download it as a PDF.

Which certificate will I see?

  • Pre-approval certificate: available once you're approved before finding a property. It shows landlords you've been approved by Rentmigo.

  • Guarantee certificate: issued once all tenants have paid and everyone has signed the Rent Guarantee Agreement. Your landlord receives a copy too.

Can't see your certificate?

If you've been approved but there's no guarantee certificate yet, it usually means a step is still outstanding, such as payment from a co-tenant or a signature. Check your dashboard for any remaining steps, or message us on live chat.

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