How to Ship Your SkinDrop Product Back for a Return

Shipping Instructions

Repackage Your Product
Please place your product back in its original packaging. Be sure to include all components, accessories, and any documentation that came with it.
Seal Securely
Close and seal your package tightly to help prevent any damage during shipping.
Add the Return Label
Clearly label your package with the following return address:
```
RMD Fulfillment Returns
7257 NE 4th Ave
Miami, FL 33138
```
Choose a Shipping Carrier
You may use any reliable shipping carrier, such as USPS, UPS, or FedEx.
- We recommend selecting a service that provides tracking and, if possible, insurance.
- Be sure to keep your tracking number and receipt until your return has been fully processed.

If you’d like to pre-create and print your own shipping label, you can do so directly with any of the major carriers below:

USPS – Create a USPS Return Label
You can also use their Click-N-Ship Label Creation Guide (PDF).
UPS – Create and Print a UPS Shipping Label
Or view detailed instructions for How to Return a Package with UPS.
FedEx – Create a FedEx Return Shipping Label
For detailed steps, visit How to Print & Create Shipping Labels.

Customers are responsible for their own return shipping costs.
We strongly recommend using a tracked and insured shipping method to protect your return.
We are not responsible for packages that are lost or damaged in transit without proof of delivery.
Please allow 5–7 business days for your return to be processed once it’s received by our Returns Department.
Any original shipping fees are non-refundable.
Keep your shipping receipt for your records until your return is complete.

For more information on requesting a product return, please refer to our How to Request a Product Return article.